Software solution selling techniques

A mutually shared answer to a recognized problem which provides measurable improvements. Solution selling is the process of selling the customer a solution to their problems as opposed to a product or service. Solution selling training best practices that work lsa global. Selling software as a service the secret to selling saas. The term is associated with the sales of products and services that can be used as the building blocks of a custom implementation. However, we all know that to successfully close large and complex deals, its essential for sales teams to have a more structured approach and focus on the right steps to bring deals to closure.

Under the conventional solution selling method that has prevailed since the 1980s, salespeople are trained to align a solution with an acknowledged customer need and demonstrate why it is better. Enhance your b2b sales strategy by focusing on selling the solution, not the product. Apr 02, 2020 the good news is that many there are many salespeople still relying on outdated methods and techniques for how to increase sales. With this streamlined hvac management software, you can manage your business more easily with one simple application. Whether youre selling software youve made yourself, a software product for a major corporation, or software as a service saas, youll need to follow a few basic principles in order to get your product into the.

The term solution infers that the proposed new product produces improved outcomes. These 21 sciencebased selling techniques are based on triedandtested scientific principles that can help you double your. Everyday low prices and free delivery on eligible orders. Mar 27, 2019 the traditional solution is training salespeople to become more consultative sellers.

Selling software as a service can be a tricky endeavor, but the key is to learn about the customer first. What is spin sellingand how can pipeliner crm help. Your selfservice lowtouch software saas product, for example, can serve as a source of extraordinarily qualified sales leads for a higher level of offering. Develop a training program involving regular and onthejob learning.

Solution selling is a type and style of sales and selling methodology. Consultative selling is a philosophy rooted in building a relationship between you and your prospects. It used to be that selling technology was all about software demonstrations and business case presentations. Although customers had a good understanding of their problems, they didnt necessarily know how to solve them. What happens if you dont deal with this and find a solution.

Tips for it staffing sales professionals to learn to adopt consultative selling skills, techniques. Today, the revolutionary yet practical solution selling method remains the primary selling process for salespeople competing in every industry around the. Insight selling is the new solution selling forbes. Rather than just promoting an existing product, the salesperson focuses on the customers pains and addresses the issue with his or her offerings product and services. Enterpriseclass software development projects, technical integration projects, large plant engineering projects. These 21 sciencebased selling techniques are based on triedandtested scientific principles that can help you double your sales. You can easily reframe your sales pitch to focus less on what your product does and more on how it can solve or alleviate an issue. This way, you can predict his or her objections upfront and notice trends among your customers. What is the difference between a software product and a. Learn everything about relationship selling, why it is still an important tactic to master and more.

This could be through the use of a selling story, a better frame for the sale, or some other scripted mechanism. To improve your upselling and crossselling efforts, also try using pos software that makes the task easier. It is important to note that a solution is the result of. What is spin selling, how is it empowered by pipeliner crm. Sometimes this is also referred to as solutionbased selling. Research indicates 87% of new sales training is lost within a. In the erply backend, i can assign a bracelet as a crosssell product for the item silver necklace.

Below are 5 key points that may help you better align your messaging and book more meetings. Solution selling goes beyond simply selling products or services. Jun 24, 2018 solution selling is the process of selling the customer a solution to their problems as opposed to a product or service. Consultative selling techniques are rooted in the selflessness of the salesperson. Solution selling doesnt work, but theres a better way accent. The revolutionary sales process that is changing the way people sell. Using tracking software, like we have in quote roller, allows you to know what your customer is examining and for how long.

Jun 25, 2019 consultative selling techniques are based on the methods used by professional consultants. Mar 23, 2017 everybody has a unique blend of sales skills, but some selling techniques work better than others. Consultative selling techniques are based on the methods used by professional consultants. The powerful and proven solution selling r process, updated for todays highspeed, higherpressure sales challenges. The top 10 sales methodologies you should consider for your. Save a key sales objection to the end, and use that as a lever to close the sale. Address and dissolve them before they are articulated by your prospect. Sometimes this is also referred to as solution based selling. Just think of yourself as less of a salesperson and more of a consultant. You can hack your way around needing to have one of those andor a sales team, though.

As the world of sales continues to change and evolve, so has the number of sales tactics and various technologies to help. Why relationship selling is one of the most important. He has increased sales with a number of growing companies in a wide range of industries including business software, it, telecoms, cleantech and industrial. This isnt always the easiest path for sales leaders and their teams. They usually start by sitting down and asking a series of questions about the clients history, then a more specific series of questions about the current problem. Cv servicios managing our sales in a downturn economy develop sales materials and collaterals aligned with solution selling approach. While solution selling doesnt have to be facetoface, if you sell via the web or video conference, its more likely to work for you. Learn about the common shortfalls and how you can avoid them. Jan 05, 2019 while solution selling doesnt have to be facetoface, if you sell via the web or video conference, its more likely to work for you.

And in a selling context, stories are a powerful way to illustrate the value of your solution to your prospect. Jul 29, 2009 solution selling methodology michael nitso, director ww sales summer 2009 1 slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. The name spin selling comes from a highly influential book with that same title by neil rackham, originally published in 2000. Solution selling methodology michael nitso, director ww sales summer 2009 1 slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising.

Solution selling has created a new language, with new expressions and semantics. Allow other companies to sell white label versions of your software. Jan 19, 2018 develop proficiency at solutionsellinga customerfocused approach to salesand learn why it is critical when selling large deals and sophisticated products and services. Solution selling the four essential steps of the solution selling. He holds nearly 20 years of experience as a developer, administrator and chief technology officer. Develop proficiency at solutionsellinga customerfocused approach to salesand learn why it is critical when selling large deals and sophisticated products and services. The revolutionary sales process that is changing the way people sell kindle edition by eades, keith m download it once and read it on your kindle device, pc, phones or tablets.

Aug 27, 2018 while traditional solution selling is still dead, the changing b2b landscape has given rise to a new bestinbreed sales methodology. The hardest thing about b2b selling today is that customers dont need you the way they used to. Solution selling is a system of methods that includes tools, job aids, techniques, and procedures that help salespeople and sales teams navigate the selling steps that close more sales faster. Here are a few proven closing techniques, and why theyre so effective. The 9 best sales methodologies for closing complex deals. Read more about how software can help the research. Enterprise selling solutions is the premier provider business software designed just for the hvac industry. This could be through the use of a selling story, a better frame for the sale, or some. Sales methodologies are a dime a dozen these days, with each one promising unprecedented growth and revenue. The solution selling process is exactly what it sounds like. Sales techniques what is spin selling pipeliner crm. He has increased sales with a number of growing companies in a wide range of industries including business software, it, telecoms, cleantech. This new sales technique, which would become known as solution selling, had a radically different sales process than the most popular sales methodology of. Patterns will start to emerge over time, and you will be able to create solution types that can be repeated and scaled.

They usually start by sitting down and asking a series of questions about the clients history, then a more specific series of. Solution selling training and consulting best practices community is a collection of published insights describing solution selling training and consulting tools, techniques, articles, assessments, research and thought leadership. Erplys pos software includes a suggested sales feature, for example, making crossselling that much smoother. The solution selling technique searchcustomerexperience. Top 11 sales methodologies and how to choose the right one. The spin selling methodology is similar to solution selling in that it relies on great sales discovery and question asking to help customers understand their problems. While traditional solution selling is still dead, the changing b2b landscape has given rise to a new bestinbreed sales methodology. Instead, you are trying to focus on a customers pain point, and address how your product or service is the best solution to that pain point. Learn the solution selling method, and find out how to shift the emphasis from product features to customer value. The 7 stages of the solution selling process simplicable. It can be created out of several products, built on a software platform etc. This is a great list and a mustread for every independent software developer. What is solution selling and why doesnt it help b2b sales reps sell.

Rather than simply providing you with a list of dos and donts when it comes to the competitive world of sales, weve compiled a list of the five most effective selling techniques. Why you should use the solution selling process lucidchart blog. A software solution, as the name suggests is something thats been custombuilt andor configured to solve a specific customer problem. How do you get your software or digital offering in front of buyers. Solution selling refers to the philosophy or practice of uncovering a customers pain points and then providing products and services that address the underlying business problem. Why you should use the solution selling process lucidchart. In order for spin selling to be truly effective, it requires a highly efficient crm solution. In order for spin selling to be truly effective, it requires a highly efficient crm. Solution selling created new rules for onetoone selling of hardtosell items. The original solution selling rewrote the rules for the sales profession. Find out how pipeliner crm can totally empower your spin selling efforts. After over 30 years of combined software defect analysis performed by ourselves and colleagues, we have identified 20 common software problems.

Rather than just promoting an existing product, the salesperson focuses on the customers pain s and addresses the issue with his or her offerings product and services. Your selfservice lowtouch softwaresaas product, for example, can serve as a source of extraordinarily qualified sales leads for a higher level of offering. Wikipedia in a previous article we discussed how to begin the consultative sales process. Apr 14, 20 account representatives that embraced solution selling techniques became very successful at discovering their customers needs and then selling solutions typically comprised of a combination of products and services. A salesperson who practices consultative selling develops a holistic and nuanced understanding of the buyers needs, and then they try to fulfill those needs with a customized solution. Solution selling has a salesperson or sales team use a sales process that is a problemled rather than productled approach to determine if and how a change in a product could bring specific improvements that are desired by the customer. The traditional solution is training salespeople to become more consultative sellers. Use features like bookmarks, note taking and highlighting while reading the new solution selling. The new solution selling focuses on streamlining the proven solution selling process and quickly differentiating both oneself and ones products from the competition while decreasing the time spent between initial qualifying and a successful, profitable close. If you continue browsing the site, you agree to the use of cookies on this website.

The basic concept here is that you should sell a solution rather than a product. Pipeliner crm solution selling requires an efficient crm, through which can be visibly and easily tracked prospect issues, proposed solutions including exactly which products and services, thoughts on solutions from different decisionmakers, and tasks and activities all the way along the line. It was a reaction to the trend of vendors starting to sell solutions that were much more complicated than they had ever before been. Probably the two most prolific books in the sales world. Solution selling training best practices that work lsa. Jun 24, 2016 selling software as a service can be a tricky endeavor, but the key is to learn about the customer first. Youve probably heard of solution selling maybe its your strategy of choice. The 20 most common software problems general testing. Jul 21, 2008 solution selling is a system of methods that includes tools, job aids, techniques, and procedures that help salespeople and sales teams navigate the selling steps that close more sales faster. Research indicates 87% of new sales training is lost within a month. Include your software on covermounted magazine cds. Since released by mike bosworth in 1988, this has been a foundation for a number of other methodologies as well. Todays guest post is by charles edge, director of professional services at apple device management company jamf software. Dec 05, 2003 solution selling created new rules for onetoone selling of hardtosell items.

These common software problems appear in a wide variety of applications and environments, but are especially prone to be seen in dirty systems. The revolutionary sales process that is changing the way people sell 2 by eades, keith isbn. The research by software advice shows that buyers are 300% more likely to answer your calls if they recognize your area code. Leadership and revenue growth expert scott edinger explains what selling a solution really means and why it is vital when selling large deals or sophisticated products and services. It results in higher levels of customer satisfaction and increased sales productivity. Solution selling is a sales methodology that became popular in. Because sales professionals are expected to generate the best possible win rates for their effort, a large number of closing sales techniques have been developed over the years.

Adopting the solution selling process for your business wont require an entire overhaul. Upselling and crossselling techniques for your retail business. These strategies also transition perfectly well to doing enterprise sales for real. The top 10 sales methodologies you should consider for. The top 10 sales methodologies you should consider for your business. Account representatives that embraced solution selling techniques became very successful at discovering their customers needs and then selling solutions typically comprised of a combination of products and services. May 23, 2019 consultative selling techniques are rooted in the selflessness of the salesperson.

Its not about proving that your product or service is the best, its about finding the solution thats right for the customer. Upselling and crossselling techniques for your retail. In their case, we are not selling just a rental truck, we are selling the solution that helps companies manage their fleet needs in the short, medium and longterm. As the head of sales for an international software company. Solution selling is common in areas such as construction services, software and outsourcing sales.